Re-test round

Once you've shipped the fixes we test the affected findings again. We report what closed, what didn't and what the fix broke on the way. This round is included in the package price.

STEP
05 / 5
DURATION
Within 3 days of your request
DAY RANGE
12–14
PHASEBUSINESS DAYOUTPUT

01Sign-up and scope

1

Scope summary

02Payment and test plan

2–3

Test plan

03Execution

4–10

Daily summary

04Report

11

Report + PDF

05Re-test round

12–14

Re-test results

Scope
Every reported finding
Extra check
Side effects of the fix

Once you have shipped the fixes we test the affected findings again. Three lists come out: closed, still open, and newly broken by the fix. The third is usually the most valuable. This round is included in the package price and is never billed separately.

What we need from you

  • The environment and version number the fixes went to
  • Which findings you consider fixed
  • When you want the re-test to start

What we do

  • We re-test every reported finding
  • We separately check what the fix affected
  • We update the status of each item in the report

What this step produces

  • The list of findings that closed
  • Items still open, and why
  • New findings introduced by the fixes
RESPONSE
Within 24 hours

Questions about this step

How many re-test rounds are there?

One on Scout, two on Release, unlimited on Fleet. There is no time limit between rounds.

Is there a charge if new findings appear?

No. Side-effect findings from a re-test go into the same report and do not count as scope growth.

Don't test the next release alongside your users.

Sign up in the panel, pick what you want tested, pay. The first findings start landing in the same panel within hours.

SendTheCanary provides independent software testing for web, mobile and API products. Ten separate services from functional testing to payments and localization, run by a network of 4,700 testers and delivered as one report ranked by severity.