PROCESS

Five steps, no surprises.

We set the scope together, fix the price up front and hold the delivery date. The order below is real: each step starts from the previous one's output.

STEPS
5
TEST LENGTH
3–10 business days
PRICE
Fixed
PHASEBUSINESS DAYOUTPUT

01Sign-up and scope

1

Scope summary

02Payment and test plan

2–3

Test plan

03Execution

4–10

Daily summary

04Report

11

Report + PDF

05Re-test round

12–14

Re-test results

A typical calendar for the Release package. Scout compresses to 5 business days; Fleet repeats it every release.

Sign-up and scope

You sign up and choose what you want tested: a ready-made package or your own criteria. Scope and price update on the same screen as you go.

Details

From you
An account and basic product details
From us
Scope and price, live on screen
Duration
A few minutes

Payment and test plan

Payment locks the scope. We turn your selection into a plan that can be run: which flow, which scenario, which device. The plan lands in the panel and testing does not start until you approve it.

Details

From you
Payment and access to a test environment
From us
Scenario list and device matrix
Duration
1–2 business days

Execution

Scenario tests and exploratory sessions run in parallel. Every finding is captured on the spot: screen recording, console and network logs, environment details. You can watch the run live on the board.

Details

Evidence
Video + console + network log
Visibility
Live board, daily summary
Duration
3–10 business days

Report

We rank findings across four severity levels by impact and likelihood. Each one arrives with reproduction steps and the expected versus actual behaviour. If you want, we file them straight into Jira or Linear.

Details

Format
Web report + PDF + issue export
Handover
45-minute walkthrough call
Duration
1 day after the test ends

Re-test round

Once you've shipped the fixes we test the affected findings again. We report what closed, what didn't and what the fix broke on the way. This round is included in the package price.

Details

Scope
Every reported finding
Extra check
Side effects of the fix
Duration
Within 3 days of your request
SCOPE
A few minutes
SCOPE QUESTIONS
Same-day reply

All we need from you is access

A test environment, test accounts and a payment sandbox if you have one. If you can't grant access, we can work inside your own environment under your supervision.

  • A staging or test environment URL
  • Test accounts in at least two roles
  • Payment sandbox keys, if any
  • A list of known issues
  • A short product tour or demo video

Don't test the next release alongside your users.

Sign up in the panel, pick what you want tested, pay. The first findings start landing in the same panel within hours.

SendTheCanary provides independent software testing for web, mobile and API products. Ten separate services from functional testing to payments and localization, run by a network of 4,700 testers and delivered as one report ranked by severity.